You can cancel any orders until the same has been shipped. Unfortunately you cannot cancel the order once the order has been processed/shipped. Please write to for cancellation requests quoting your order number also.

Once your order has been successfully cancelled, it will take 5-7 business days for us to process the store credit. Please send an e-mail to

Our policy lasts 10 days. If 10 days have gone by since you received your order, unfortunately we can’t offer you a store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Those items on SALE, or customised, or embroidered items.

  • Item 1
  • Item 2
  • Item 3

To complete your return, we require a receipt or proof of purchase. 

There are certain situations where only partial credits are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error from our end.
Any item that is returned more than 10 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
If you are approved, then your store credit will be processed, you will receive a Coupon Code, within 2-3 business days.

If you haven’t received a store credit yet, please check your spam folder of your e-mail.
If you’ve done all of this and you still have not received your store credit yet, please contact us at

Only regular priced items may be exchanged.Unfortunately sale items cannot be returned.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: Rife Shipping Services Private Limited, 361, Orchid Harmony, Gaurav Path Road, Adajan, Surat- 395009, India.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.